Monday, September 26, 2005

Management Techniques: Balanced Scorecard

Amelia Gruber writes:

The balanced score card [management method] encourages managers to concentrate on five areas when trying to improve program performance: ensuring that the program has a clear mission; attracting resources and support; developing internal expertise; aligning resources; and allocating funds to areas where money would make the most difference....

Organizations that excel at the approach have strong leaders, apply the technique consistently, involve all levels of employees in strategic planning and can translate paper plans into action, Kaplan said. |Govexec|(emphasis added)
That's sounds easy enough...of course the devil is always in the details.

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